Question 1

Does Viki Furniture deliver pan-India?

Accepted Answer

Yes, Viki Furniture delivers across India. We use trusted courier partners including Safexpress, Bluedart, and Delhivery. Free shipping is available on orders above ₹10,000.

Question 2

What payment methods does Viki Furniture accept?

Accepted Answer

We accept all major payment methods via Razorpay — credit cards, debit cards, UPI, net banking, and EMI. We also offer Cash on Delivery (COD) with a 30% advance payment at checkout and the remaining 70% paid on delivery.

Question 3

How do I track my Viki Furniture order?

Accepted Answer

Once your order is dispatched, you will receive an email and WhatsApp notification with the courier name and AWB tracking number. You can also track your order at vikifurniture.com/orders/track using your order ID.

Question 4

What materials does Viki Furniture use?

Accepted Answer

Viki Furniture uses high-quality engineered particle board (18mm and 25mm) with premium laminate finish. Our particle board is ISI-rated, termite-treated, and moisture-resistant. Engineered particle board offers excellent dimensional stability and is 20-40% more affordable than solid wood while providing equivalent strength for most home use cases.

Question 5

Does Viki Furniture come assembled?

Accepted Answer

No. Viki Furniture is ready-to-assemble (RTA) — products ship flat-packed to your doorstep. You assemble at home using included hardware and step-by-step instructions. Most products assemble in 30-60 minutes. Assembly video links are provided via QR code in the box.

Question 6

How long does it take to receive my order?

Accepted Answer

Dispatch in 3-7 working days and shipping transit of 3-7 days — total 7-14 working days for most locations in India. Exact estimates are shown on product pages after entering your pincode.

Question 7

What is Viki Furniture's return policy?

Accepted Answer

Viki Furniture offers a 7-day return window from the date of delivery. The product must be in its original unopened packaging — once the box is opened or the furniture is assembled, it is not eligible for return. To initiate a return, log into your account and submit a return request, or contact hello@vikifurniture.com.

Question 8

What are Viki Furniture's business hours?

Accepted Answer

Viki Furniture operates Monday through Saturday, 9:00 AM to 6:00 PM IST. We are closed on Sundays and public holidays. You can reach us at hello@vikifurniture.com or via WhatsApp during business hours.

Question 9

Does Viki Furniture offer a warranty?

Accepted Answer

Yes, all Viki Furniture products come with a 1-year manufacturer warranty covering defects in materials and workmanship. This does not cover user-induced damage, misuse, or normal wear and tear. Contact hello@vikifurniture.com for warranty claims.

All Products

Modern TV Unit for Living Room with 2 Door Storage & 2 Open Shelves | Engineered Wood | 140W × 40D × 74H cm | DIY | 1-Year Warranty

Dressing Table with Mirror, Drawer & Storage Cabinet | Engineered Wood Vanity Unit | 43.8W × 40D × 182.6H cm | DIY | 1-Year Warranty

Dresser with 3 Drawers, Chest of 3 Drawers,Clothes Storage, Organizer Unit for Bedroom, Hallway, Entryway,Easy Pull Drawers, (Brussel Walnut & Frosty White - 44D x 40W x 80H) | 1 Year Warranty

Almirah for Clothes Storage | 2 Door Wardrobe with 2 Drawers, Mirror & Hanging Space | 80W x 40D x 180.8H cm | Free Assembly | 1-Year Warranty

Dressing Table with Mirror, Stool & Storage Cabinet | Engineered Wood Vanity Unit | 45W × 40D × 180H cm | DIY | 1-Year Warranty

Dressing Table with Mirror & Storage Cabinet | Engineered Wood Vanity Unit | 70W × 40D × 180H cm | Free Assembly | 1-Year Warranty

Dressing Table with Mirror, Drawer & Storage Cabinet | Engineered Wood Vanity Unit | 70W × 40D × 180H cm | Free Assembly | 1-Year Warranty

King Size Storage Bed | Engineered Wood Bed Frame | 80 × 70 inch | Free Assembly | 1-Year Warranty

King Size Hydraulic Storage Bed | Engineered Wood Lift-Up Bed Frame | 80 × 70 in | Free Assembly | 1-Year Warranty

Queen Size Hydraulic Storage Bed | Engineered Wood Lift-Up Bed Frame | 78 × 60 in | Free Assembly | 1-Year Warranty

King Size Storage Bed | Engineered Wood Bed Frame | 80 × 70 in | Free Assembly | 1-Year Warranty

Queen Size Storage Bed | Engineered Wood Bed Frame | 78 × 60 in | Free Assembly | 1-Year Warranty

Queen Size Hydraulic Storage Bed | Engineered Wood Lift-Up Bed Frame | sude finish | 78 × 60 in | Free Assembly | 1-Year Warranty

King Size Hydraulic Storage Bed | Engineered Wood Hydraulic Lift Bed Frame | 80 × 70 in | Free Assembly | 1-Year Warranty

Queen Size Storage Bed | Engineered Wood Bed Frame | Flowery Wenge Finish | 78 × 60 in | Free Assembly | 1-Year Warranty

Single Storage Diwan Cot | Engineered Wood Bed | 187L × 81W × 40H cm | DIY | 1-Year Warranty

Study Table with Drawer, Door Storage & Keyboard Tray – Engineered Wood Computer Desk | Brussel Walnut | 100W × 40D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with Drawer & Door Storage – Engineered Wood Computer Desk | 120W × 60D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with Door Storage & 2 Drawers – Engineered Wood Computer Desk | 104.7W × 40D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with Single Door & Drawer Storage – Engineered Wood Computer Desk | 120W × 60D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with Door Storage & Keyboard Tray – Engineered Wood Computer Desk | 100W × 40D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with Door Storage – Engineered Wood Computer Desk | 120W × 60D × 75H cm | DIY Assembly | 1-Year Warranty

Study Table with 2 Open Storage Shelves – Engineered Wood Computer Desk for Home, Office & Students | 120W × 40D × 75H cm | DIY Assembly | 1-Year Warranty

Modular Kitchen Wall Cabinet – Acrylic Glass Flip-Up Gas Spring Storage Cabinet Open Rack | Engineered Wood | 100W × 30D × 80H cm | DIY | 1-Year Warranty